Return Policy
Because we're a small, growing business, we're not able to offer returns or exchanges. We truly appreciate your understanding as we continue to build something special.
That said, if there's ever an issue with your order, please don't hesitate to contact us. We want you to have a positive experience with us and will always do our best to help.
Privacy Policy
The Wandering Coven Bookstore
Last updated: 4/11/2026
At The Wandering Coven Bookstore, your trust means everything to us. We believe in creating a safe, welcoming space, both in our stories and in how we handle your information. This Privacy Policy explains what we collect, how we use it, and the choices you have when visiting or making a purchase from our website.
1. Information We Collect
When you visit our website, we may collect:
- Personal Information: such as your name, email address, shipping address, and payment details when you place an order
- Order Information: details about the books and items you purchase
- Device Information: such as your IP address, browser type, and how you interact with our site
We only collect what we need to provide you with a smooth and enjoyable experience.
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Communicate with you about purchases, questions, or updates
- Send occasional emails about new arrivals, events, or special offerings (only if you opt in)
- Improve our website and customer experience
- Help prevent fraud and keep our site secure
3. Sharing Your Information
We respect your privacy and do not sell or trade your personal information.
We may share your information with trusted services that help us run our shop, such as:
- Payment processors (to securely handle transactions)
- Shipping carriers (to deliver your orders)
- Our website platform (such as Wix)
These services only receive the information necessary to perform their roles.
4. Cookies & Website Tracking
Our website uses cookies (small bits of data) to:
- Keep your cart and preferences saved
- Understand how visitors use our site
- Improve performance and functionality
You can adjust your browser settings if you prefer to disable cookies.
5. Email & Communication
If you join our mailing list, you may receive updates about:
- New books and curated collections
- Events, pop-ups, or special releases
- Occasional promotions
You can unsubscribe at any time by clicking the link in any email.
6. Your Rights
You have the right to:
- Request access to the personal information we have about you
- Ask for corrections or updates
- Request deletion of your information
To make a request, please contact us at: wanderingcovenbookstore@gmail.com
7. Data Security
We take reasonable steps to protect your information. While no online system is ever completely secure, we work with trusted platforms and practices to keep your data safe.
8. Changes to This Policy
We may update this Privacy Policy from time to time as our shop evolves. Any changes will be posted here with an updated date.
9. Contact Us
If you have questions, concerns, or just want to reach out, you can contact us at:
The Wandering Coven Bookstore
wanderingcovenbookstore@gmail.com
Thank you for being part of our coven. We’re so grateful you’re here.